Privacy policy

Livingstone villas & penthouses, owned by Joško Bilić,

OIB: 64076653114, Kralja Tomislava 102, 21220 Trogir (hereinafter: “ Livingstone villas & penthouses ” or “we”) would like to provide you with information about the purposes and terms of processing your personal data in this Privacy Policy.

Our policy determines the type of personal data that we collect and process, reasons for processing them, retention period, and the safety measures we take against misuse of personal data, as well as procedures you should follow if you have any questions or requests regarding your personal data.

Livingstone villas & penthouses processes the following categories of personal data:

  • contact information and other personal data,
  • access control system information,
  • video materials,
  • audio materials and
  • website usage information.

Livingstone villas & penthouses processes your personal data for the following purposes:

ACCOMMODATION BOOKING

When you send us a booking request, we record your first and last name, address, e-mail address, phone number, and other information that we need in order to give you feedback on available accommodation units.

We ensure the highest level of data security for users of our booking system. For verification of authenticity of our websites and for a secure data transfer between your computer and our servers.

After a booking is successfully confirmed, we still process data in order to fulfill our legal obligation of registering guests through the eVisitor national centre for guest records, as well as in order to provide our services and improve their quality. That is why, in addition to the aforementioned information, we also record the number, date and place of issue of your ID, as well as your nationality, country of residence, date and place of birth. To enable vehicles to be parked in our designated areas, we also record and process vehicle license plates.

RECIPIENTS OF PERSONAL DATA

We are legally required to submit personal data of our guests to the national system for guest records – eVisitor.

In exceptional cases, we are obliged to provide the competent national authorities (e.g. courts, police, regulatory bodies, etc.) with access to specific personal data upon written request based on applicable regulations.

Only when that is necessary for us to provide our services, personal information is also forwarded to reliable partners (data processors) for the purpose of enabling customer support, IT maintenance or a similar purpose, using mandatory data protection measures.

PERSONAL DATA PROTECTION MEASURES

We process the data collected only by applying the appropriate legal, technical, and organisational security measures in order to prevent any unauthorised data processing. We only collect data which is necessary for processing and we do not keep such data longer than necessary or longer than determined by law.

USE OF COOKIES

In order to facilitate browsing of our web pages, our global web server uses cookies. Cookies are small text files placed by the server on user’s computer to keep track of the use of individual language versions of our websites as well as when accessing parts of web pages that require entering the user name and password. Cookies can be used for starting programmes or placing viruses on your computer. Cookies used by our web server are removed automatically from your computer at the end of session, i.e. the moment you leave our website. Viewing our website without the use of cookies is possible if your web browser is configured that way.

USER RIGHTS REGARDING PERSONAL DATA PROCESSING

Depending on the purpose and legal basis of data processing, you can always request:

  • access to personal data,
  • amendment of personal data,
  • erasure of personal data, and
  • restriction of personal data processing.

If you believe one of your rights has been infringed, you may file a complaint against personal data processing to your national supervisory authority. The supervisory authority for Croatia is the Croatian Personal Data Protection Agency, Martićeva 14, 10000 Zagreb, azop@azop.hr.

CONTACT INFORMATION FOR PERSONAL DATA PROTECTION

Requests, complaints and inquiries regarding personal data processing and protection can be made:

According to the applicable legislation regulating personal data protection, any requests/inquiries will be processed as soon as possible and no later than within 30 days of their receipt.

When contacting you and processing the aforementioned requests, we will make reasonable efforts to confirm your identity and prevent unauthorised personal data processing.

POLICY AMENDMENTS AND SUPPLEMENTS

Notifications about amendments to the Policy will be available on this page in due time